This Privacy Policy explains what personal data we collect through www.powerlongbattery.com (the "Site"), why we collect it, how we use and safeguard it, and the rights you have under the EU General Data Protection Regulation (GDPR) and other applicable laws. By using the Site you agree to this Policy.
1. Who We Are
The data controller is Dongguan Power Long Battery Technology Co., Ltd. (PLB), No. 401 Keji Road, Qingxi Town, Dongguan, Guangdong 523000, China. For any privacy matter you can contact us at sales@powerlongbattery.com or +86 400-816-6036.
2. Data We Collect
- Contact & inquiry data — name, company, email, phone / WhatsApp, country, application and the content of your message, submitted through our inquiry forms or by email.
- Download data — the email address you provide when downloading catalogs, datasheets or whitepapers, used to deliver files and follow up on your interest.
- Usage data — pages visited, referring URLs, approximate location (country level), browser and device type, collected automatically through cookies and analytics tools.
- Technical data — IP address, browser type and server logs required for security and to keep the Site operating reliably.
3. How We Use Your Data
- Respond to inquiries, prepare quotations and provide technical support
- Deliver requested documents and product updates you have asked for
- Improve the Site, our products and our services
- Send marketing communications where you have consented (you may opt out at any time)
- Comply with legal, export-control and accounting obligations
4. Legal Bases for Processing (GDPR)
We process personal data on the following legal bases: performance of a contract (quotes, orders), legitimate interests (responding to B2B inquiries, securing the Site), consent (marketing and non-essential cookies, which you may withdraw at any time), and legal obligation (records, compliance).
5. Sharing & Disclosure
We do not sell your personal data. We may share it with: service providers that host the Site, provide analytics or email delivery (under contract and only as needed); professional advisers; and authorities where required by law. Where we transfer data outside your region, we use appropriate safeguards such as standard contractual clauses.
6. International Transfers
Our servers and service providers may be located in countries other than your own, including the United States and China. When transferring personal data internationally, we take steps to ensure an adequate level of protection (for example, Standard Contractual Clauses approved by the European Commission).
7. Retention
Inquiry and business-correspondence records are retained for as long as needed to serve the business relationship and to satisfy legal requirements (typically up to 3 years after the last contact, unless a longer period is required by law). Analytics data is retained in aggregated form. Cookies expire as described below.
8. Your Rights
- Access — request a copy of the personal data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion where no legal basis for retention remains
- Restriction & objection — limit or object to certain processing, including marketing
- Portability — receive your data in a structured, machine-readable format
- Withdraw consent — at any time, without affecting prior lawful processing
- Complain — lodge a complaint with your local supervisory authority
To exercise any right, email sales@powerlongbattery.com. We respond within 30 days.
9. Cookies
We use a small number of cookies and similar technologies:
| Category | Purpose | Consent |
|---|---|---|
| Essential | Remembering your cookie choice, form security, load balancing | Not required |
| Analytics | Aggregated visit statistics (Google Analytics 4) | Opt-in |
| Marketing | Measuring campaign performance (e.g. Google Ads) | Opt-in |
You can accept or reject non-essential cookies via our cookie banner and change your choice at any time by clearing site data in your browser.
10. Security
The Site is served over HTTPS with encryption in transit. Access to inquiry data is restricted to trained staff on a need-to-know basis, and form submissions are protected against spam and abuse. While no method of transmission is perfectly secure, we maintain technical and organizational measures appropriate to the risk.
11. Third-Party Links
The Site may link to third-party platforms (for example LinkedIn, YouTube, WhatsApp). Their privacy practices are governed by their own policies; we encourage you to review them.
12. Children
Our Site is intended for business users and is not directed at children under 16. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date above reflects the current version. Material changes will be highlighted on this page.
14. Contact
Questions or requests: sales@powerlongbattery.com · +86 400-816-6036 · No. 401 Keji Road, Qingxi Town, Dongguan, Guangdong 523000, China.
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